About Matt
Professional
Focused
Reviews for Matt Martin
Chris Perkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Absolutely amazing service. Came out same day to fix a malfunctioning garage door, and went over everything needed for new garage doors in the future. Highly recommend: Matt, “Shorty” is exceptional courteous and knowledgeable!
Technician: Matt Martin
Service: Garage Door Repair
Jason McNeil
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shorty and K-Town were awesome! They were very professional, kind, and knowledgeable. They helped find the best solution for our garage door. Thank you so much!
Michael Ortman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shorty was able to quickly and accurately troubleshoot and repair my garage door issue. He was most helpful and took the time to explain what was (and wasn't) happening.
Technician: Matt Martin
Service: Garage Door Repair
Jacci Koch / Maple Crest Funeral Home
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I love the online appointment scheduling! Matt called before he showed up - even offered to bring me a drink from the gas station. He was on time, professional and fixed our issues. You have earned our future business.
Technician: Matt Martin
Service: Garage Door Repair
Kurt Lehman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shorty did an amazing job! He was so professional, talked through everything and did such a good job making sure I knew what was happening the entire time! He was not pushy about upselling and was so efficient with getting the job done. Would recommend him to anyone!
Tim V. of Appleton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision Garage Door Service of Green Bay, based off of recommendations from personal contacts. I needed to have the cables on my garage door evaluated, and possibly replaced. It was simple to obtain an appointment that fit in to my chaotic calendar. The technician (Matt Martin) was punctual, professional, thorough, and personable. The charge for the repair was right around the price I was expecting. An overall EXCEPTIONAL experience! I would recommend Precision Garage Door Service of Green Bay in a heartbeat.
Daniel Krause
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
“Shorty” did a terrific job! Did an outstanding job of explaining the work to be done and pricing. Work was top quality. Completely satisfied with him! I will be calling for complete replacement of my garage door next year!!
Cassandra Eggert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shorty and Keyson were great to work with. They called and texted when they were on their way with a photo of the crew so I knew who to expect, arrived shortly after and were pleasant to conversate with. The crew was knowledgeable, explained the process of a safety check to me and then outlined the three potential package options for repair. I never felt pressured to hurry my decision, or into a higher package cost. Shorty showed me the evidence of what he said needed repair and explained the reasons, along with expected longevity and warranty. I'm highly pleased with this experience and felt comfortable with the process whereas other repair companies I have worked with were not nearly as patient, pleasant or timely. All parts needed were on the truck and the work was done within an hour as promised. We will not be using any other company for garage door needs in the future- Precision was simply amazing!
Karla Ness
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scheduled service online for openings the next day for broken cable (cable-hung) garage door. Other services I checked had at least 2-day wait or wanted to charge me for emergency service call. On the day of service, I received a message from the technician introducing himself with a brief bio and ETA. Matt (a/k/a Shorty) and Bob reviewed the issue(s) and provided me with well-explained recommendations and options. No sales pressure. I later observed Bob on the ground using a 2X4 to hold the door up in addition to Matt's help because they had trouble reaching a bolt to repair the track (which was badly bent). I'm glad there were two techs because I certainly would not have had the strength to help! They were very helpful, polite and patient in explaining the repairs to me. I'm keeping Precision Garage Door Service in my files should any future issues arise. I will absolutely recommend your service and would give you higher than a 5-star rating if I could! Thank you, Karla
Wow! Thank you so much for your review! Bob and Shorty were happy to help and we were glad to be able to help. We do our best to be as communicative as possible with our customers and have our expert techs doing whatever it takes to help our customers have a safe and reliable garage door. Thank you for recommending our company to your family and friends! -Don
Larry Jacobs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very courteous and professional. We needed some extra parts so scheduled the actual repair for next Monday.
Thank you so much for your kind review! We do what we can to communicate effectively with our customers and give them as much information as possible so they feel confident in our work. We're dedicated to professionalism and do what we can for our customers! Don
Technician: Matt Martin
Service: Broken Garage Door Spring Repair
Paula Smits
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our spring broke, and we needed same day service. Our regular garage door guy couldn't get there same day, so I began to search online for someone that could. Reviews for Precision were all very good. Matt and Bob arrived ahead of schedule (they called to let us know that their previous appointment went faster than expected). work was done quickly and we felt the price was reasonable.
Thank you so much for your review, Paula! We love to provide same-day service whenever possible to keep our clients and their families safe! We're thrilled to hear how effective and efficient they were and how much you appreciated them! Don
Richard Matonich
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The team provided outstanding service and support after installation, completing everything promptly and with the highest level of professionalism.
Thanks so much for your review! We were happy to serve you and get you set with your new door! Don
Mary Beth Cannnon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had a good experience with all the people we worked with at Precision. From the person that answered our call, to the two employees - Shorty and Bob - that came to service our garage door. They gave us a few options to repair the garage door with prices and explanations. Once we decided on the plan, the men started working on the repair and did so in a timely manner. All of their work was explained in a manner we could understand and they answered all of our questions during the process with patience and easy to understand explanations. They were also very personable and easy to talk with. I would recommend Precision to anyone looking to do any kind of repair work on their garage door.
Awesome! Thanks so much for your review, Mary Beth! We take pride in our communication with all of our clients; we know how important it is to make sure homeowners know where their money is going and why. I'm glad we were able to take care of you and we appreciate your kindness! Don
Technician: Matt Martin
Service: Broken Garage Door Spring Repair
Michelle Degrand
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very friendly and fast service! I had an emergency situation with my door and there were no openings until the next day. I received a call shortly after my initial call stating that the tech was only 20 mins away and was able to stop and assess. Provided 3 different quotes with suggestions based off of the safety inspection and they ended up being able to repair on the spot so no next day appt needed! Bob and Shorty were knowledgeable, quick, and friendly. Would definitely recommend!
Jason and Bonni Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From the first call with the customer service rep to our awesome tech Matt "Shorty" Martin - everything was fantastic! Matt arrived 2 hours early (we were ecstatic!) and he was super nice, very thorough explaining everything. Showing us all of our options so we could make the best decision and then he completed the repair perfectly. All expectations were exceeded. Highly recommend Precision Garage Door Service! Thank you!!
Ken Nylund
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The people that did the work were very professional and good at what they do. In one half hour they found the problem and made all the corrections and replaced the parts and the garage door work like new after 16 years. Shorty did an excellent job.
Noah Ditter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, professional service and was there same day to fix the broken spring.
Bob Shaha
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Both Shorty & Bob? did a terrific job Explained everything Very professional
Technician: Matt Martin
Service: Garage Door Repair
Ashley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt and Bob were great. They were very professional and respectful. They were timely and efficient. (Thank you for the cooking tips guys!)
Mitchell Hein
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician gave us an honest appraisal of the work needed and several choices for how we could proceed. He didn't try to upsell us anything we didn't need. It is nice to see that kind of integrity. The work was done quickly, but with good attention to detail. Everything was cleaned up and put back where it belonged before they left. I was very satisfied with the service provided and would fully recommend them to family and friends.
Thanks! I'm so glad you had a great experience! Don
Dennis Laluzerne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The guy's did a very good job they new what they were doing & they worked great together and everything was good.
Thanks Dennis! I'm glad you were happy with our service! Don
Peter Bushmaker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found your information online. The service call did not keep me waiting long your company responded very quickly even during all the bad weather lately... The 2 technicians were very professional and worked quickly to get my garage door springs replaced. They answered all my questions very positive.. Thank you...
Thanks Peter, I'm glad we were able to fight through the weather and get you taken care of! Don
Fred & Melissa Champeau
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Bob and Shorty were very kind, knowledgeable and efficient installing our new garage door opener. We are very happy with the quiet new system!
Adam Gaugh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt did good work and quick work. Thought it was a little expensive but he got it done.
Thanks for your feedback! I believe that our top notch training, customer support, and superior parts are worth it. Don
Howard Steffens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shorty did a great job, figured the problem out . And replaced the outside door pad and checked everything on the door and explained how things should be on it. Thanks Howard Steffens
Technician: Matt Martin
Service: Garage Door Opener Repair
Chris Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast service, friendly, informative, excellent work.
Michael Mangian
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt and Joel were excellent and fixed everything faster than their estimate!
Technician: Matt Martin
Service: Garage Door Repair
John And Diane Lassila
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would highly recommend precision garage doors. The men, Matt and Bob were not only knowledgeable and very helpful but they were also friendly, patient and kind. They explained everything. We are a retired couple and sometimes because of that you are treated differently by some companies, however these guys were outstanding!!
Thanks for your kind words! We like to get to know our customers and treat them like friends! Don
Bob Deterville
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We received your name from a neighbor who was pleased with his experience in replacing his garage door. Thanks so much for such timely and excellent service. We commend Matt(Shorty) for not only his professional expertise in getting our garage door back to working but also for his friendly personality. Carla and Bob Deterville
Thanks Carla and Bob! We strive to give every customer this great experience! Don
Mike Menzel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt “Shorty” provided excellent service repairing our garage door. He arrived ahead of schedule, was courteous and professional throughout the visit, and completed the repair efficiently in less than an hour. I would gladly contact Precision again for future service needs. Thank you for a great experience.
Thanks Mike! "Shorty" is a great problem solver! Don
