Garage Door Repair Reviews in Green Bay (Updated August 2026)
Precision Garage Door of Green Bayhas received 251 reviews, averaging 4.96 Stars:
Appleton, WI
Appleton, WI
“Shorty” did a terrific job! Did an outstanding job of explaining the work to be done and pricing. Work was top quality. Completely satisfied with him! I will be calling for complete replacement of my garage door next year!!
- Daniel Krause
Kewaunee, WI
The two guys that were here fabulous and did an amazing job. They tried to fix the opener we had but it was not to be. They gave me a quote on an opener and then I received a call to set that up. Everyone I spoke with was professional and friendly. I would absolutely recommend your service. I would give the two gentleman Bob and I apologize but I don't remember other gentlemen' name. They are top notch and deserve 12 stars!!
- Bobbi Jo Smidel
Kaukauna, WI
Bob was outstanding and very personable. Fixed a previous issue by Precision Door (human error, no hard feelings) and communicated the exact problem and solution. Same day service is always appreciated but not expected. I will remain a loyal customer.
- Dylan Buechel
We had a problem with the door. They came out the same day and fixed it. They never charged us for it. They were extremely helpful and patient with senior citizens. When they installed the garage door last year they were awesome. I would highly recommend them.
- John And Diane Lassila
Shawano, WI
Bob and Joel completed the repairs to my garage door opener efficiently and professionally. They were courteous and returned everything they moved in the garage to its rightful place.
- Sandra Gawryleski
Green Bay, WI
Bob sent me an expected arrival text with photo and introduction with a coworker. They replaced a broken hinge, sprayed creaking door hinges and brought a new garage door opener programmed it and left some silicone spray for future use. They were prompt, efficient, helpful, friendly. Would definitely recommend Precision Door for garage door needs.
- Cindy & Keith Lookman
Kewaunee, WI
Joel did a great job!!
- Greg & Anne
Appleton, WI
Shorty and Keyson were great to work with. They called and texted when they were on their way with a photo of the crew so I knew who to expect, arrived shortly after and were pleasant to conversate with. The crew was knowledgeable, explained the process of a safety check to me and then outlined the three potential package options for repair. I never felt pressured to hurry my decision, or into a higher package cost. Shorty showed me the evidence of what he said needed repair and explained the reasons, along with expected longevity and warranty. I'm highly pleased with this experience and felt comfortable with the process whereas other repair companies I have worked with were not nearly as patient, pleasant or timely. All parts needed were on the truck and the work was done within an hour as promised. We will not be using any other company for garage door needs in the future- Precision was simply amazing!
- Cassandra Eggert
Green Bay, WI
Bob came out this morning to get my garage door working properly. He was obviously very knowledgeable and got the problem solved in short time. I was surprised at the total cost of replacing the sensors, but I know everything seems to cost a lot these days. My only complaint is that I paid with a credit card and asked for a receipt. He said I would receive an email showing the work order completed along with the cost and information on the warranty. I assumed that I would receive this email immediately; however here it is 5 hours later, and I have not received any emails other than this one to submit my review. I hope the one showing the information I want to see will still be coming?
- Daniel Baker
Green Bay, WI
I had an appointment with Bob and Joe. They were on time and completed my repair in a timely manner. My garage door opener is now working again. I would recommend Precision Garage Door Repair.
- Kathy Debauche
Howard, WI
Bob and Joe finished in a timely matter and were very polite and courteous. Explained the three different estimates very well. Will keep your company in mind for future repairs
- Paul Klaubauf
De Pere, WI
Precision Garage Door Service's technicians (Bob and Joel) were prompt, friendly and knowledgeable. They explained everything required to fix our garage door then quickly and professionally performed the repairs. Thank you.
- Terry Rystrom
Thank you for your review! We take pride in our communication skills with our customers. It's important to us that you and your families feel safe in your home and garage. -Don
Appleton, WI
Three hours from call to completion for a full repair. Bob did great work.
- Tim Geary
Thanks for your review! Efficiency is something we care about here. We want to take care of our customers as soon as possible to keep them and their families safe. -Don
Neenah, WI
Roger & Joel were honest and forthright with me. They gave me different options, including what they would do in my situation. Very helpful, and it was appreciated. Thanks, guys!
- Scott R. Smith
Thank you for your review! We love being open about options to leave it up to our customers versus pressuring them. We're happy we were able to help you out! -Don
Neenah, WI
Precision did an amazing job and I would recommend them any chance I got! They came out to do get an estimate and walked us through all of our options. Every person we interacted with was courteous and very nice to work with. They are a veteran owned company that will get my business everytime. Roger and Joel did great and I highly recommend them.
- Daniel Berger
Thank you so much for your review! We were happy to be able to help. We value communication and expertise in our team. Thank you for recommending our company and team! -Don
New Franken, WI
Scheduled service online for openings the next day for broken cable (cable-hung) garage door. Other services I checked had at least 2-day wait or wanted to charge me for emergency service call. On the day of service, I received a message from the technician introducing himself with a brief bio and ETA. Matt (a/k/a Shorty) and Bob reviewed the issue(s) and provided me with well-explained recommendations and options. No sales pressure. I later observed Bob on the ground using a 2X4 to hold the door up in addition to Matt's help because they had trouble reaching a bolt to repair the track (which was badly bent). I'm glad there were two techs because I certainly would not have had the strength to help! They were very helpful, polite and patient in explaining the repairs to me. I'm keeping Precision Garage Door Service in my files should any future issues arise. I will absolutely recommend your service and would give you higher than a 5-star rating if I could! Thank you, Karla
- Karla Ness
Wow! Thank you so much for your review! Bob and Shorty were happy to help and we were glad to be able to help. We do our best to be as communicative as possible with our customers and have our expert techs doing whatever it takes to help our customers have a safe and reliable garage door. Thank you for recommending our company to your family and friends! -Don
Neenah, WI
Excellent response from Joel and Roger in quickly resolving the keypad issue! Much appreciated!
- John Meinke
Thank you for your review! We're glad we were able to help! -Don
Green Bay, WI
Heard from a friend you are a good company..your employees did a great job and I’ll be sure to recommend
- Mitchell Schaut
Thank you for your review and recommendation to family and friends. We hope you come back to us if you have any future issues. -Don
Howard, WI
Bob and Shortie provided excellent service fixing our garage door. They were professional, knowledgeable and efficient. They explained everything clearly, completed the repairs quickly and made sure everything was working perfectly before they left. I highly recommend them to anyone looking for honest, and highly qualified door service. Thank you Bob and Shortie!
- Juliet Cole
Thank you for your review! We're glad our team was able to help you out. We take pride in both efficient and effective work from our expert techs. We do everything we can to help our customers understand what they're paying for. Thank you for recommending us, and we hope you come back to us if any future issues come up! -Don
Green Bay, WI
Bob and Shorty were very polite and respectful and very knowledgeable of their work. I will be recommending this company to my family and friends if they ever need help with their garage door repair.Thank you very much for your help with this project.
- Tyler Kobs
Thank you for your kind review! We were happy to help. We take great pride in our communication with our customers and expertise in our craft. Thank you for recommending us! -Don
Green Bay, WI
Rodger was awesome. He was very informative and showed everything on my garage door and what to be looking for with possible issues in the future. He took his time and saved my garage from pending doom. (He knows the story) I would definitely be calling him again if there are anymore issues. Thank you.
- Paul Kopka
Thank you for your review! We take pride in our communication with our customers. It's important to us that you know exactly what's wrong and how we plan to fix it, along with a fair price up front so there are no surprises at the end of the service. While we hope your door maintains safety, we do appreciate your willingness and desire to call us again! Don
De Pere, WI
Very courteous and professional. We needed some extra parts so scheduled the actual repair for next Monday.
- Larry Jacobs
Thank you so much for your kind review! We do what we can to communicate effectively with our customers and give them as much information as possible so they feel confident in our work. We're dedicated to professionalism and do what we can for our customers! Don
Sister Bay, WI
You have the best technicians ever and they are obviously very well trained. Matt and his partner were great at communicating and so efficient in installing my new garage door. They definitely went above and beyond expectations. I am technologically challenged and was so impressed with their ability to program the new opener for me.
- Kathy Gottschalk
Thank you for your review, Kathy! We take pride in how we train our technicians in quick service and effective communication. We're glad you like your new door were glad to be able to help you out every step of the way! Don
Sturgeon Bay, WI
I choose precision to help with my garage door opener. They were both polite and did there jobs perfectly well done.
- Debbie Pierzchalski
Thanks for your review, Debbie! I'm glad we were able to help you out! Don
De Pere, WI
Our spring broke, and we needed same day service. Our regular garage door guy couldn't get there same day, so I began to search online for someone that could. Reviews for Precision were all very good. Matt and Bob arrived ahead of schedule (they called to let us know that their previous appointment went faster than expected). work was done quickly and we felt the price was reasonable.
- Paula Smits
Thank you so much for your review, Paula! We love to provide same-day service whenever possible to keep our clients and their families safe! We're thrilled to hear how effective and efficient they were and how much you appreciated them! Don
Green Bay, WI
The team provided outstanding service and support after installation, completing everything promptly and with the highest level of professionalism.
- Richard Matonich
Thanks so much for your review! We were happy to serve you and get you set with your new door! Don
Shawano, WI
We had a good experience with all the people we worked with at Precision. From the person that answered our call, to the two employees - Shorty and Bob - that came to service our garage door. They gave us a few options to repair the garage door with prices and explanations. Once we decided on the plan, the men started working on the repair and did so in a timely manner. All of their work was explained in a manner we could understand and they answered all of our questions during the process with patience and easy to understand explanations. They were also very personable and easy to talk with. I would recommend Precision to anyone looking to do any kind of repair work on their garage door.
- Mary Beth Cannnon
Awesome! Thanks so much for your review, Mary Beth! We take pride in our communication with all of our clients; we know how important it is to make sure homeowners know where their money is going and why. I'm glad we were able to take care of you and we appreciate your kindness! Don
Appleton, WI
Crew was friendly and insightful; explained their process as they went and laid out the charges for current and future work that may need to be done. I will definitely utilize their services in the future if necessary: they left a great impression.
- Artemis Vanden Elzen
Thank you so much, Artemis! I'm glad we were able to make a valuable impression and help you out quickly. Your newfound loyalty to our team is appreciated. Don
Green Bay, WI
Great service! Despite the need for help with our garage door opener was during the weekend, we received service in a timely manner. Technician Matt Elsinger was professional and pleasant. He communicated everything we needed to know clearly.
- Diane Borges

Ive had your service before and it was awesome, so I called for service again. Same great service done by Matt again!!! Thank you!!!!! Pat Hetland
- Pat Hetland