About Roger
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Reviews for Roger Krause
Sue P.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very timely, friendly service provided by Bob!
Technician: Roger Krause
Service: Garage Door Opener Repair
Kim Neitzke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Matt "Shorty" was amazing! He came out to repair our garage door spring and was very knowledgeable, professional, and easy to work with. He explained everything clearly and made sure I understood what needed to be done. His expertise gave me peace of mind, and the repair was completed efficiently. I highly recommend Matt and Precision for any garage door repairs!
Technician: Roger Krause
Service: Broken Garage Door Spring Repair
Daniel Berger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision did an amazing job and I would recommend them any chance I got! They came out to do get an estimate and walked us through all of our options. Every person we interacted with was courteous and very nice to work with. They are a veteran owned company that will get my business everytime. Roger and Joel did great and I highly recommend them.
Thank you so much for your review! We were happy to be able to help. We value communication and expertise in our team. Thank you for recommending our company and team! -Don
Paul Kopka
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rodger was awesome. He was very informative and showed everything on my garage door and what to be looking for with possible issues in the future. He took his time and saved my garage from pending doom. (He knows the story) I would definitely be calling him again if there are anymore issues. Thank you.
Thank you for your review! We take pride in our communication with our customers. It's important to us that you know exactly what's wrong and how we plan to fix it, along with a fair price up front so there are no surprises at the end of the service. While we hope your door maintains safety, we do appreciate your willingness and desire to call us again! Don
Technician: Roger Krause
Service: Garage Door Repair
Jesse Hiltunen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger and Joe? (I believe was name) did a great job communicating all of my options for my garage door repair. They were true professionals and completed the work in a timely matter. Would recommend to anyone.
MATTHEW FRALEY
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our torsion spring broke on our garage door of our 23 year old house and I was hoping to get it fixed quickly. I LOVED the ability to use the Precision website to pick and schedule my own repair time, which was available the SAME DAY! The guys showed up right on time and we excellent at communicating the exact process that was going to happen and gave me great details to understand all of my options. We were planning to purchase new garage doors in the near future and they offered to us the ability to pay for the spring repair, but have that money transfer into the bill of the new doors when we place that order. THAT IS AWESOME! Now we can get our new doors but not lose the money in getting this repaired in the short time. If you need any garage door work done, I HIGHLY recommend you check out Precision in the process!
Christopher Rock
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger did an incredible job replacing several broken and decrepit parts on my garage door. He was very thorough and professional, and went above and beyond. The service was also quickly competed on the same day I reached out, which was amazing.
Jim Boldra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger was professional, knowledgeable and personable. He was able to do the necessary repairs on my garage door within 3 hours of me calling and it was fixed in an hour. I would definitely recommend Roger and this business for your garage door needs.
Molly Millacardi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and friendly. I appreciated having three price options.
Alison Lindsay Mares
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger and his sidekick (Joel?) were great. They were very patient with my sister-in-law who has serious dementia issues. She asked many questions over and over and Roger answered them politely and courteously. We have had occasion to have Precision Door service our own garage doors and today's experience was just as efficient and professional as those previous occasions. Thank you.
Scott Fesko
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service technician were able to tell me everything that needed to be done after a thorough inspection and break down the costs to give you options which I like the pointed out things that were overlooked by a previous company that had worked on my doo two years ago. I was happy with the work and will call them in the future if I need any additional work. Thanks guys.
Eugene Kohnke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I CALLED PRECISION TO GET A QUOTE ON MY GARAGE DOOR. RALPH CAME VERY QUICKLY AND GAVE ME A QUOTE ON REPAIR, AND A NEW INSTALL. AFTER CONSIDERATION I DECIDED ON A NEW INSTALL OF DOOR AND OPENER. RALPH AND RICK CAME AND DID THE INSTALL. THEY WERE VERY PROFESIONAL AND DID A GREAT JOB AND ANSWERED ALL MY CONCERNS. I WOULD RECOMEND PRECISION TO ANYONE WANTING TO UPGADE THEIR GARAGE DOOR. VERY SATISFIED WITH MY EXPERIENCE. THANK YOU PRECIISION.
James Ault
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger was Fast, friendly, knowledgeable, very professional and proficient. Provided options for service and allowed me to make that decision. I highly recommend using this local company, especially Roger if he's available for your garage door needs. I am a very satisfied with this company and their representatives, my interactions with them, from initial contact to finished results. I'll ask for their assistance when I'm in need for their services again. Thank you all at (team) Precision Garage Door Service; my wife has her side of our garage restored; awesome!
Technician: Roger Krause
Service: Broken Garage Door Spring Repair
Dan McGrath
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger came out at the time he said he would be here and we found out that it was a Wayne Dalton garage door that precision does not work on. He gave me the information of a competitor door company that works on that type of door. It was very much appreciated.
Taking care of customers is our number one priority...even if that means referring them to a competitor! Don
Technician: Roger Krause
Service: Garage Door Repair
James Brewer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The ease of contacting & setting up an appointment is outstanding. The representative (Roger) was personable as well as professional. He diagnosed the problem & showed me the solution. The cost was reasonable & well worth it.
Thanks James, we try to make the whole process seamless! Don
Technician: Roger Krause
Service: Garage Door Repair
Nancy DeDecker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger and Kelly did a great job today to fix my garage door gasket that has been a problem for awhile now. Roger is very knowledgeable, pleasant and considerate.
Thanks Nancy! Glad we were able to get that taken care of for you! Don
Technician: Roger Krause
Service: Garage Door Repair
Taylor Geiger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger and Kelly were on time, professional, communicative, and did not pressure me to purchase any option in particular. They worked quickly and got the job done well.
Steve Jashinsky
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I wanted to replace my 24 year old garage door opener that was getting very noisy. After seeing the great reviews on line I called Precision Garage Door service of Appleton. The technician Roger Krause was on time. He explained what he was going to do and why. He installed my new opener and replaced the old rollers. He Cleaned everything up showed all of the new parts. I would recommend this business, and Roger was a very nice installer. Steve , Manitowoc
Beth Steimle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Roger, the technician, was professional, knowledgeable and personable. They were able to do the necessary repairs on my garage door within 24 hours of me calling and it was fixed in under an hour. Impressive! We will definitely be using them for our future needs and I would highly recommend them to family and friends. A five star PLUS !!
Thanks Beth! We aim to work with our customers to make the best solution for them! Don
