Garage Door Repair Reviews in Fox Cities Area, WI (Updated August 2026)
Precision Garage Door of Green Bayhas received 97 reviews, averaging 4.96 Stars:
Appleton, WI
Appleton, WI
“Shorty” did a terrific job! Did an outstanding job of explaining the work to be done and pricing. Work was top quality. Completely satisfied with him! I will be calling for complete replacement of my garage door next year!!
- Daniel Krause
Kaukauna, WI
Bob was outstanding and very personable. Fixed a previous issue by Precision Door (human error, no hard feelings) and communicated the exact problem and solution. Same day service is always appreciated but not expected. I will remain a loyal customer.
- Dylan Buechel
Appleton, WI
Shorty and Keyson were great to work with. They called and texted when they were on their way with a photo of the crew so I knew who to expect, arrived shortly after and were pleasant to conversate with. The crew was knowledgeable, explained the process of a safety check to me and then outlined the three potential package options for repair. I never felt pressured to hurry my decision, or into a higher package cost. Shorty showed me the evidence of what he said needed repair and explained the reasons, along with expected longevity and warranty. I'm highly pleased with this experience and felt comfortable with the process whereas other repair companies I have worked with were not nearly as patient, pleasant or timely. All parts needed were on the truck and the work was done within an hour as promised. We will not be using any other company for garage door needs in the future- Precision was simply amazing!
- Cassandra Eggert
Appleton, WI
Three hours from call to completion for a full repair. Bob did great work.
- Tim Geary
Thanks for your review! Efficiency is something we care about here. We want to take care of our customers as soon as possible to keep them and their families safe. -Don
Neenah, WI
Roger & Joel were honest and forthright with me. They gave me different options, including what they would do in my situation. Very helpful, and it was appreciated. Thanks, guys!
- Scott R. Smith
Thank you for your review! We love being open about options to leave it up to our customers versus pressuring them. We're happy we were able to help you out! -Don
Neenah, WI
Precision did an amazing job and I would recommend them any chance I got! They came out to do get an estimate and walked us through all of our options. Every person we interacted with was courteous and very nice to work with. They are a veteran owned company that will get my business everytime. Roger and Joel did great and I highly recommend them.
- Daniel Berger
Thank you so much for your review! We were happy to be able to help. We value communication and expertise in our team. Thank you for recommending our company and team! -Don
Neenah, WI
Excellent response from Joel and Roger in quickly resolving the keypad issue! Much appreciated!
- John Meinke
Thank you for your review! We're glad we were able to help! -Don
Appleton, WI
Crew was friendly and insightful; explained their process as they went and laid out the charges for current and future work that may need to be done. I will definitely utilize their services in the future if necessary: they left a great impression.
- Artemis Vanden Elzen
Thank you so much, Artemis! I'm glad we were able to make a valuable impression and help you out quickly. Your newfound loyalty to our team is appreciated. Don
Kimberly, WI
Roger and Joe? (I believe was name) did a great job communicating all of my options for my garage door repair. They were true professionals and completed the work in a timely matter. Would recommend to anyone.
- Jesse Hiltunen
Neenah, WI
Our torsion spring broke on our garage door of our 23 year old house and I was hoping to get it fixed quickly. I LOVED the ability to use the Precision website to pick and schedule my own repair time, which was available the SAME DAY! The guys showed up right on time and we excellent at communicating the exact process that was going to happen and gave me great details to understand all of my options. We were planning to purchase new garage doors in the near future and they offered to us the ability to pay for the spring repair, but have that money transfer into the bill of the new doors when we place that order. THAT IS AWESOME! Now we can get our new doors but not lose the money in getting this repaired in the short time. If you need any garage door work done, I HIGHLY recommend you check out Precision in the process!
- MATTHEW FRALEY
Menasha, WI
Roger did an incredible job replacing several broken and decrepit parts on my garage door. He was very thorough and professional, and went above and beyond. The service was also quickly competed on the same day I reached out, which was amazing.
- Christopher Rock
Menasha, WI
Roger was professional, knowledgeable and personable. He was able to do the necessary repairs on my garage door within 3 hours of me calling and it was fixed in an hour. I would definitely recommend Roger and this business for your garage door needs.
- Jim Boldra
Appleton, WI
From the first call with the customer service rep to our awesome tech Matt "Shorty" Martin - everything was fantastic! Matt arrived 2 hours early (we were ecstatic!) and he was super nice, very thorough explaining everything. Showing us all of our options so we could make the best decision and then he completed the repair perfectly. All expectations were exceeded. Highly recommend Precision Garage Door Service! Thank you!!
- Jason and Bonni Rice
Neenah, WI
Matt, the technician was great. He was totally informed about the products he installed and he took the time to answer all of my questions. He didn’t just rush through the job and gave me some alternatives for the repair. He also gave me some advice about maintenance of the springs and door also what products to use. The overall experience was totally satisfactory and I would recommend using Precision Door to any of my neighbors. Also appreciated the little bio about the technician.
- Jim Steudel
Appleton, WI
Very professional and friendly. I appreciated having three price options.
- Molly Millacardi
Appleton, WI
Garage door spring Broke on a Sunday afternoon and it just happened to be Mother’s Day. Called their number at 6:30 on Sunday night got scheduled the next morning at 8 o’clock. The tech was here at 8:03. His name was Joel. Super good guy did a great job was done by 9 AM. Highly recommend.
- Mike Smits
Appleton, WI
Roger and his sidekick (Joel?) were great. They were very patient with my sister-in-law who has serious dementia issues. She asked many questions over and over and Roger answered them politely and courteously. We have had occasion to have Precision Door service our own garage doors and today's experience was just as efficient and professional as those previous occasions. Thank you.
- Alison Lindsay Mares
Appleton, WI
The service technician were able to tell me everything that needed to be done after a thorough inspection and break down the costs to give you options which I like the pointed out things that were overlooked by a previous company that had worked on my doo two years ago. I was happy with the work and will call them in the future if I need any additional work. Thanks guys.
- Scott Fesko
Neenah, WI
I CALLED PRECISION TO GET A QUOTE ON MY GARAGE DOOR. RALPH CAME VERY QUICKLY AND GAVE ME A QUOTE ON REPAIR, AND A NEW INSTALL. AFTER CONSIDERATION I DECIDED ON A NEW INSTALL OF DOOR AND OPENER. RALPH AND RICK CAME AND DID THE INSTALL. THEY WERE VERY PROFESIONAL AND DID A GREAT JOB AND ANSWERED ALL MY CONCERNS. I WOULD RECOMEND PRECISION TO ANYONE WANTING TO UPGADE THEIR GARAGE DOOR. VERY SATISFIED WITH MY EXPERIENCE. THANK YOU PRECIISION.
- Eugene Kohnke
Appleton, WI
Excellent experience. Very professional, kind, and responsive service. The website made scheduling an appointment a breeze. The garage door technician was friendly, responsive and came exactly when he said he would. They were tidy, organized, and had the job done fast. A+ service. Will definitely use Precision Garage Doors again in the future! Thank you!
- Ben Plass
Neenah, WI
The technicians were so polite and helpful. They worked efficiently and went above and beyond my expectations.
- Nicole Podojil
Thanks Nicole! I'm glad we went above and beyond! Don
Appleton, WI
The ease of contacting & setting up an appointment is outstanding. The representative (Roger) was personable as well as professional. He diagnosed the problem & showed me the solution. The cost was reasonable & well worth it.
- James Brewer
Thanks James, we try to make the whole process seamless! Don
Hortonville, WI
Roger and Kelly did a great job today to fix my garage door gasket that has been a problem for awhile now. Roger is very knowledgeable, pleasant and considerate.
- Nancy DeDecker
Thanks Nancy! Glad we were able to get that taken care of for you! Don
Neenah, WI
It was a pleasure to do business with your company. Matt was prompt, thorough in explaining the options available to fix the door, and was polite and personable. Thank you for providing excellent, truly customer-focused help.
- Becki R.
Customer focused problem solving is what we are all about! thanks for your feedback!
Neenah, WI
Shorty did a great job, figured the problem out . And replaced the outside door pad and checked everything on the door and explained how things should be on it. Thanks Howard Steffens
- Howard Steffens
Appleton, WI
Matt and Joel were excellent and fixed everything faster than their estimate!
- Michael Mangian
Neenah, WI
Their service technicians were friendly, kind, and knowledgeable. They came shortly after I called for service and took care of the problem. Their quotes were straight forward and fairly priced. I would call them for service again if we ever need it! Highly recommend!
- Nicole Swanson
Thanks Nicole! This is exactly what we strive to do and set the standard for all home service companies! Don
Appleton, WI
Called Precision after a competitor ( rhymes with schmamerican) failed to show up or even call or text. Rick came on time, offered coffee ( I think that's his "shtick"), gave me estimate and within an hour had a brand new Genie. That Baby is Smooooth. No hassle, I highly recommend.
- James Rodowca
Thanks James, next time take him up on his coffee order! Don
Appleton, WI
When I read the reviews this gave me the confidence in this company to have them solve our garage door issues. I’m glad I made that call. Matt our technician was very friendly and helpful along the way. Thank you for your help Precision, it is much appreciated.
- Jamie K.
Thank you so much! Satisfied customers is our primary goal! Don

Ive had your service before and it was awesome, so I called for service again. Same great service done by Matt again!!! Thank you!!!!! Pat Hetland
- Pat Hetland